How we keep selling safe
Selling to a stranger online can go wrong in a lot of ways. Here’s exactly how a SafeSells sale works, and what we’ll never do.
We come to you, always in public
We come to you anywhere in the GTA and surrounding areas, within 48 hours. We never need your home address: we meet at a busy public spot near you, and you pick it when you book. You’re welcome to bring someone with you.
See meetup spotsYou keep your device until you’re paid
Your device stays in your hands during the check. We pay you in cash, on the spot, before you hand anything over.
Count it in front of us, and take your time. You hand the device over only once the full amount is in your hand.
You watch every check
The check takes about 5 minutes. We tell you what we’re checking as we go, and if we find something, we show you.
We check the same things you told us when you got your price, nothing new at the meetup.
What we check
about 5 minutes- It turns on and charges
- The screen and touch work, with no lines, spots or ghost images
- Cameras, speakers, microphone and buttons work
- Face ID, Touch ID or fingerprint works, if it has it
- Wi-Fi, Bluetooth and mobile signal work
- Battery health, where the device shows it
- It’s signed out of your accounts and not managed by a work or school
- It works with any phone company’s SIM, and it’s paid off
- Its serial number (IMEI) isn’t reported lost or stolen
- Its condition matches the grade you chose
Your data is erased before we part
Sign out of your accounts at home, before you leave. Then, at the meetup and after the check, you erase the device yourself while we watch, until the “Hello” setup screen appears. Already erased it at home? That’s fine too.
We don’t look through your photos, messages or files. You unlock your device yourself. We never need your passcode.
Prepare your deviceIf we’re late or can’t make it
We text you if we’re running late. If we can’t make it, we say so, it’s on us, and your price is held until 7 days after the new time.
What we’ll never ask for
- Your Apple Account, Google or Samsung password
- Your device passcode
- Money of any kind: deposits, fees or “verification” payments
- Your online banking login
- To meet somewhere other than the public spot you booked
If anyone claiming to be SafeSells asks for any of these, it isn’t us. We only contact you from [Phone number] or an @safesells.ca email address.
You can walk away at any point
Changed your mind? Don’t like a revised price? Something feels off? You can leave. You don’t owe us a reason or a fee.
What we ask of you
Only sell a device that’s yours. We can’t buy a device that’s reported lost or stolen, still linked to someone’s account, managed by a work or school, or has a balance owing.
We’ll ask to see photo ID. We look at it. We don’t copy or keep it.
PrivacyFind out what your device is worth
It takes under a minute. No account, and no commitment.